Last updated: 28 August 2026
Who we are
This website is operated as Ashford Commercial Cleaning. Our website address is https://ashfordcommercialcleaning.co.uk.
For privacy enquiries, contact us at stevenlloyd108@gmail.com.
Information we collect
When you complete our quote form, we may collect your name, telephone number, email address, business name, business postcode, and any information you include in your message.
Our website may also collect limited technical information, such as your IP address, browser type and security logs, to keep the website secure and working correctly.
How we use your information
We use your information to:
Respond to your enquiry and arrange a cleaning quotation;
Pass your enquiry to a suitable commercial cleaning provider so they can contact you about the service requested;
Keep records of enquiries and communications; and
Protect and improve the security and operation of this website.
Our lawful basis
We process your information when it is necessary to respond to your request before entering into a contract and for our legitimate interests in operating the website, handling genuine business enquiries and protecting the website from misuse.
We will not use your details for unrelated email or text marketing without the appropriate permission.
Who we share information with
We may share your enquiry with a suitable commercial cleaning provider so they can respond to your request. We may also use trusted service providers for website hosting, email delivery, form processing, security and technical support.
We do not sell personal information to unrelated organisations.
How long we keep information
We normally keep enquiry information for up to 24 months. We may keep it longer when reasonably necessary for an ongoing customer relationship, legal obligation or dispute. Information that is no longer required is deleted securely.
Cookies
This website may use essential cookies needed for security and basic operation. Where non-essential cookies are used, we will request consent when required by law. You can also control cookies through your browser settings.
International transfers
Some technology providers may process information outside the United Kingdom. Where this happens, we expect appropriate safeguards to be used in accordance with UK data-protection law.
Your rights
Depending on the circumstances, you may have the right to ask for access to your personal information, correction of inaccurate information, deletion, restriction of processing, transfer of your information, or to object to its use.
To exercise your rights, email stevenlloyd108@gmail.com.
You may also complain to the Information Commissioner’s Office at https://ico.org.uk if you are unhappy with how your information has been handled.
Changes to this policy
We may update this Privacy Policy occasionally. Any updated version will be published on this page with a revised “last updated” date.